Quality & Compliance Coordinator – Packaging / BRCGS

Location: Hartlebury, Worcestershire — fully site-based

Salary: £35,100 per annum

Contract: Full-time, permanent

Reporting to: Site Quality & Compliance Manager

About the opportunity

Do you have practical quality assurance experience in packaging or food manufacturing? We are looking for a Quality & Compliance Coordinator to deliver day-to-day QA activities at our food packaging manufacturing site in Hartlebury.

Reporting to the Site Quality Manager, you will work closely with production colleagues to maintain product quality, safety and compliance. You will take responsibility for your assigned QA activities, with guidance and support from the Quality Manager.

This role would suit an experienced QA Technician, QA Officer, Quality Coordinator or Technical Coordinator looking to build on their experience in a manufacturing environment.

About us

We manufacture food packaging solutions for customers across the food and beverage sector. Quality, product safety and sustainability are central to our business, and this role offers the opportunity to make a direct contribution to the standards maintained on site.

What you will do

• Carry out and coordinate routine QA checks against product specifications, procedures and customer requirements.
• Monitor manufacturing practices, hygiene and contamination controls, working with production colleagues to address issues promptly.
• Identify, record and escalate quality concerns and non-conforming products to the Quality Manager, supporting containment and follow-up actions.
• Maintain accurate quality records, procedures, specifications and risk assessments within the site’s Quality Management System.
• Support compliance with BRCGS Packaging Materials, customer standards and applicable regulatory requirements.
• Conduct internal audits within your competence and support preparation for customer and certification audits.
• Investigate complaints and quality incidents, identify root causes and follow up corrective actions through to completion.
• Support traceability checks and maintain the records needed to demonstrate effective product controls.
• Monitor quality performance, identify recurring issues and contribute to practical improvements.
• Support staff training in quality procedures, product safety and good manufacturing practices.
• Assist with supplier approval documentation and performance monitoring.

Essential experience and skills

• Proven experience in a practical QA, quality, technical or compliance role within food packaging, food manufacturing or a closely regulated manufacturing environment.
• Strong working knowledge of BRCGS Packaging Materials and experience working with a Quality Management System.
• Practical involvement in internal or external audits, including preparing evidence and following up non-conformances.
• Understanding of good manufacturing practices, HACCP principles, risk assessment, traceability and contamination prevention.
• Experience investigating quality issues and using root cause analysis to support effective corrective action.
• Good attention to detail and the ability to maintain accurate, organised documentation.
• Confidence communicating with production colleagues, raising concerns and following actions through.
• Ability to organise daily priorities, work independently on assigned activities and recognise when to elevate an issue.

Previous people-management experience is not required.

• Experience in packaging manufacturing or conversion.
• An internal auditor or Lead Auditor qualification in BRCGS or ISO standards.
• Knowledge of food-contact packaging safety requirements.
• Experience with product specifications, quality approval processes and manufacturing process controls.

Location and attendance

This is a fully site-based role in Hartlebury, involving regular work within the manufacturing environment. Applicants must be based within practical daily commuting distance and able to attend the site reliably.

What we offer

• Salary of £35,100 per annum.
• Company pension scheme.
• Support and guidance from the Site Quality Manager.
• Opportunities to develop your quality and compliance experience within a growing organisation.
• A collaborative working environment where your contribution to product quality and safety matters.

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