Merchandising Admin Assistant

London - Full-Time / Onsite

Who Are Jewells?

At Jewells, we’re creating an exciting retail environment where customer experience, styling, and piercing come together to deliver something different.

Behind every store is a small, efficient Merchandising team making sure the right product is in the right place at the right time. Right now that’s our Merchandising & Distribution Director and a Merchandiser, and as Jewells grows, we’re looking for a Merchandise Admin Assistant to grow with us.

You’ll be at the heart of how our product moves, keeping our data, reports and order admin accurate and on time so we can trade on numbers we trust. You’ll work closely with Buying, our Distribution Centre (DC) and Retail Operations, and see first-hand how our jewellery range is planned, bought, allocated and traded each week.

We’d love to hear from someone organised, numerate and curious, who enjoys getting the detail right and wants to build a career in merchandising. This is a six-month fixed-term contract, with the possibility of becoming permanent.

Key Responsibilities

Purchase orders and intake

• Raise, amend and maintain purchase orders accurately on the merchandise system.
• Maintain the intake tracker, monitoring what is due, when, and how it compares with plan.
• Investigate and resolve delivery and booking-in discrepancies.

Stock management

• Process stock movements between the DC and stores, including transfers, recalls and adjustments.
• Identify delays and stock availability risks early, and escalating them with a clear view of the impact on stores.

Product data

• Keep product data accurate, including prices, ranges and attributes.
• Carry out day-to-day system administration for the Merchandising team.

Reporting

• Produce and circulate regular sales, stock and intake reports to deadline.
• Check reports for errors before they go out and highlight anything that needs attention.

Communication and stakeholders

• Act as a day-to-day contact for suppliers on order confirmations, shipping dates and documentation.
• Work closely with the DC and Retail Operations so deliveries and stock flow smoothly to stores.
• Keep Merchandising, Buying and other internal teams updated on orders, intake and any changes to delivery dates.

Skills and experience

Essential

• Confident with numbers and comfortable working with large data sets.
• Strong attention to detail, with a habit of checking your own work.
• Well organised, able to prioritise a busy weekly cycle and hit deadlines.
• Clear written and spoken communication with colleagues, stores and suppliers.
• A genuine interest in retail and in a merchandising career.

Desirable

• Previous experience in a retail head office, an admin role or on the shop floor.
• Good working knowledge of Excel: formulas, lookups and pivot tables.

Why Us?

• Shape the future of a rapidly expanding jewellery brand.
• Collaborate with a dynamic team of passionate individuals.
• Enjoy a competitive salary and opportunities for professional growth.

At Jewells, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences, and perspectives.

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