VoIP & Cloud Telephony Support Specialist

Crewe Source: WhatJobs
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SER Limited in Crewe seeks a Technical Support Specialist to deliver 1st and 2nd line support for hosted telephony and UC services. You will troubleshoot VoIP, SIP, QoS and network issues, ensuring rapid resolution and high customer satisfaction.

The role involves ownership of incidents, clear communication with customers, and collaboration with Sales, Onboarding and Engineering teams. Salary £32,000; Mon-Fri 9:00–17:30.

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