Bank Senior Healthcare Assistant

Are you a compassionate and experienced Healthcare Assistant looking to take the next step in your career within palliative and end-of-life care?

As a Senior Healthcare Assistant , you will play a vital role in supporting our Registered Nurses, Nursing Associates and Clinical Nurse Specialists to deliver outstanding, person-centred care to patients and those important to them, both within our Inpatient Unit and Community services. If you are passionate about making a meaningful difference during some of life's most important moments, we would love to hear from you.

Location: St Peter & St James Hospice, North Common Road, North Chailey, BN8 4ED
Salary: £25,810 - £27,529 per annum
Hours: 0
Contract: Permanent Bank
Closing Date: We will shortlist and interview as applications are received, so early applications are encouraged.

What you'll be doing

• Deliver high-quality, compassionate and individualised care to patients with life-limiting illnesses in the hospice and community settings.
• Support patients with personal care, nutrition, hydration, mobility and emotional wellbeing, ensuring dignity, respect and choice remain at the centre of care.
• Undertake clinical observations and report any changes in a patient's condition promptly to the Registered Nurse team.
• Carry out extended clinical duties, following competency assessment, including phlebotomy, catheter care, blood glucose monitoring, simple dressings and medication-related tasks.
• Support patients, families and carers during challenging and sensitive situations, including end-of-life care, bereavement and care after death.
• Maintain accurate patient records using SystmOne and contribute to effective communication across multidisciplinary teams.
• Assist with admissions, discharges, referrals and care planning under the supervision of Registered Nurses.
• Provide guidance and support to Healthcare Assistants, helping with induction, teaching and day-to-day team support.
• Participate in multidisciplinary meetings and work collaboratively with colleagues to deliver holistic patient care.
• Ensure clinical environments are safe, well-maintained and compliant with health and safety requirements.

What we're looking for

• Experience working in a Healthcare Assistant or similar role within a healthcare setting.
• Experience of working as part of a multidisciplinary team.
• Excellent communication and interpersonal skills, with the ability to build positive relationships with patients, families and colleagues.
• Confidence using IT systems and maintaining accurate records.
• Good literacy and numeracy skills.
• Understanding of confidentiality, data protection and professional standards within healthcare.
• A Care Certificate, Level 2 Apprenticeship, Diploma or equivalent health-related qualification.
• An understanding of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers.
• The ability to prioritise workload, work independently when required and respond positively to changing situations.
• A compassionate and inclusive approach, recognising and respecting individual beliefs, cultures and preferences.
• Motivation to continue learning and developing within palliative and end-of-life care.
• Access to transport to travel to and from the hospice due to its rural location.
• Qualifications in palliative care, NVQ Level 2 or 3, experience of extended clinical skills, and flexibility to work day and night shifts are advantageous but not essential.
• Be part of a team dedicated to providing outstanding palliative and end-of-life care.
• Make a genuine difference to patients and families when they need it most.
• Work within an organisation where compassion, collaboration and empowerment guide everything we do.
• Access opportunities for further training, development and expanded clinical responsibilities.
• Join a supportive and inclusive team committed to delivering exceptional care.

If you're a caring, motivated Healthcare Assistant who wants to develop your clinical skills while making a real difference to people living with life-limiting illnesses, we'd love to hear from you.

Please find the full job description and person specification at the bottom of the page.

If you have any questions about the role or require any additional support or reasonable adjustments during the recruitment process, please contact the Kaylee Teager at

The Organisation

St Peter & St James Hospice is a leading provider of specialist palliative and end of life care for our Mid-Sussex community.

People affected by life-limiting illness are central to everything we do and it is our mission to ensure they receive the best possible care, in the right place, at the right time.

Our services are free of charge can be accessed at home, in a care setting, or at the Hospice in North Chailey.

We achieve our goals through the organisation’s talented people, by attracting, retaining and developing a highly skilled, diverse and engaged workforce.

Over 150 employees and 400 volunteers work in a variety of roles across our Clinical Services, Retail and Support Functions. If you're looking to put your skills to use in an organisation that makes a difference for its local community and values Compassion, Integrity, Accountability, Excellence and Inclusivity then

The Benefits

27 days holiday

Enhanced maternity/adoption pay

Monthly occupational health clinics

20% discount in our charity shops

Our people

• Trainee Nursing Associate

"I worked in Housekeeping, then on the In-Patient Unit and am now in the Community Team undertaking a degree supported by the Hospice."

• Dr Rob Kidway
• Speciality Doctor

"It's the people we work with and the community we serve that make it such a special place."

"I've been here for nearly 25 years and continue to enjoy supporting our patients, their loved ones and carers both at home and at the hospice."

• Vrishali Pawar
• People Services Assistant

"If you have the appetite to develop your skills, you are encouraged and empowered to learn and grow within the organisation."

• Jon Anderson
• Community Clinical Nurse Specialist

"Being a part of someone’s end of life care and supporting their loved ones through their grieving process is a real privilege."

• Jess Stobbart

"Working here, I've learnt that the smallest actions can create the biggest changes in people's lives."

Our people are our strength. We value diversity and inclusion so encourage applications from everyone, regardless of race, national origin, sex, gender identity and/or expression, sexual orientation, religion, disability or age.

Please ensure you have your own means of transport as the hospice is not accessible by bus and is located on a main road without public footpath. Our precise location can be found here:

If you have any questions about this vacancy or require any reasonable adjustments throughout the recruitment process, please contact us on

Please note we may shortlist and interview candidates as applications are received. Offers of employment are subject to satisfactory results from pre-employment checks (right to work, references, Occupational Health, and DBS if applicable).

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