NSFT's Initial Response Service is seeking a compassionate call handler to triage urgent mental health referrals and provide reassurance to distressed callers.
You will manage calls, record information accurately, and route enquiries via agreed pathways, working closely with clinical teams while maintaining confidentiality in a fast-paced, 24/7 environment. The role requires flexibility to cover day, twilight and night shifts.
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Bristol
As a Call Handler, you will manage incoming calls from both healthcare professionals and patients seeking mental health support.
Norwich
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating…
London
The Clinical Advisor is a registered nurse or paramedic providing telephone-based assessment, triage and clinical advice within the London Ambulance…
London
The Clinical Advisor is a registered nurse or paramedic providing telephone-based assessment, triage and clinical advice within the London Ambulance…
England
Gloucestershire Health and Care NHS Foundation Trust is recruiting for the First Point of Contact Centre role on a permanent basis.
South Willesborough
Be the calm voice people turn to when they need help most.
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