The Technical Sales Account Manager plays a key role in driving sales growth by managing and expanding existing customer relationships, generating and qualifying new leads, and identifying strategic sales opportunities. This role is essential to delivering the sales budget and supporting business development across the region.
Key Responsibilities
Account Management
Build and maintain strong relationships with existing clients
Manage the full sales cycle from inquiry to final payment
Ensure accurate contract records and deep knowledge of customer plans
Monitor customer satisfaction and compliance with stage and final payments
Lead Generation & Management
Identify and generate new business leads
Qualify leads and assess alignment with company offerings
Review lead quality regularly and adjust outreach accordingly
Opportunity Management
Identify and nurture new sales opportunities
Maintain strong working relationships with supplier partners
Regularly review opportunity lists and ensure accurate pipeline reporting
Order Management
Finalize orders with customers and ensure all documentation is complete
Achieve targeted sales margins and maintain customer satisfaction
Sales Order Confirmation & Handover
Secure customer sign-off for all sales
Prepare handover packs for Project Managers
Highlight constraints and ensure a smooth project transition
Candidate Profile
Education & Experience
Capital Equipment experience in the bakery or food processing industry
OR Manufacturing/Processing/Engineering experience in the bakery or similar sector
Familiarity with supplier equipment and engineering documentation
Strong communication skills with excellent literacy and numeracy
Technical/engineering background advantageous
Skills & Knowledge
Proficient in Microsoft Office and Salesforce
Strong sales, negotiation, and presentation skills
Practical knowledge of bakery processes and supplier equipment
Ability to interpret engineering drawings
Working Conditions
Field-based with regular travel on territory
Monthly travel for Sales meetings and occasional travel to Europe for supplier visits/training/customer demos and industry exhibitions/events
Occasional out-of-hours work including evenings/weekends
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