Network Plus group is seeking a supervising Customer Care lead in Market Harborough to own CARE activities and drive exceptional customer feedback. You will support operational resolution of enquiries within D+1 working days and coordinate post-completion walk-off activities with the Customer Manager.
A strong focus on customer service culture and KPI reporting will be essential to success. Experience in utilities and driving licence are required; Street works qualification is an advantage.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Torquay
Network Plus in Torquay is seeking a Customer Care Supervisor to own CARE activities and drive exceptional customer feedback and satisfaction scores.
Lutterworth
Network Plus Group in the United Kingdom invites applications for a Customer Care Coordinator based in Lutterworth.
LE17 6AR
Description You will be ultimately responsibility for handling activities as outlined below: Take ownership of CARE activities (Pre, During & Post)…
TQ2 8ES
Description You will be ultimately responsibility for handling activities as outlined below: Take ownership of CARE activities (Pre, During & Post)…
Market Harborough
Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.
Torquay
Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.