Test Analyst

We have an exciting opportunity for a Test Analyst to join our Solution Delivery and Scrum Agile team. This role is central to ensuring the quality of our software delivery, supporting both new development and legacy systems, and working with in‑house and third‑party solutions. You will be at the heart of our agile delivery, driving quality assurance, improving sprint velocity, and shaping the user experience. This is a chance to make a real impact on how we deliver technology across the business. In this role, you will:

• Design and execute test plans, ensuring systems meet requirements.
• Identify and resolve defects before deployment.
• Lead User Acceptance Testing and gather feedback.
• Build and maintain automated regression tests.
• Collaborate with Developers, Business Analysts, and end users using tools such as Swagger, Postman, Playwright, Gherkin, and Azure DevOps.

We're seeking someone who:

• Communicates effectively across all levels of the business, adapting style for technical and non-technical audiences.
• Works confidently both independently and within a Scrum team.
• Demonstrates strong problem‑solving and diagnostic skills.
• Applies a solid understanding of the testing lifecycle, including risk‑based approaches.
• Provides accurate testing estimates and manage workload effectively.
• Champions usability and accessibility in solution design.
• Shows resilience, curiosity, and a proactive approach to continuous improvement.

Desirable (but not essential):

• ISTQB certification.
• Knowledge of testing standards and software.
• Previous experience in Agile software development.

ARAG UK has been helping businesses and individuals gain access to justice for over 40 years. It's our founding principle to enable everybody, not just those who can afford it, to assert their legal rights. Thousands of businesses and individuals defend or pursue legal action each year safe in the knowledge that ARAG are paying their legal bills. Our businesses include a legal expenses insurance company and a law firm with many opportunities in both areas. We have always been aware that it's the people that really make it happen; the quality of our people defines the quality of the company, the service we offer and the good outcomes for our customers, so we're committed to creating a great place to work for our employees. We believe it is an exciting time to join ARAG. You can expect an organisation that will challenge and develop you to progress your career. By giving you every opportunity to develop yourself professionally and personally, we also pride ourselves on having an open, inclusive and high energy culture that encourages a fun working environment and places our customers at the very heart of everything we do. If you are keen to become part of our exciting future then we would love to hear from you. In addition to the very genuine development opportunities we provide we also offer a generous reward and benefits package.

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