First Line Transport Manager

London Source: WhatJobs

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Job Title: Transport First Line Manager (Temp-to-Perm)

Location: Greenford, West London (UB6)
Salary: 40,000 per annum
Contract Type : Temp-to-Perm (Full-Time)
Hours: 37.5 hours per week
Shift Pattern: 5 out of 7 days rota (includes some weekend work)
Shift Times: Rotational shifts including 4:00 AM - 12:00 PM, 10:00 AM - 6:00 PM, and 2:00 PM - 10:00 PM
Sector: Premium Grocery Retail / Upmarket Supermarket Logistics

About the Client

Our client is an iconic, upmarket supermarket brand renowned for providing the highest standard of quality and service. Operating out of their state-of-the-art logistics hub in Greenford, they keep London moving by ensuring their premium fresh, chilled, and ambient stock is delivered seamlessly.

On behalf of this prestigious client, Surecall Recruitment is looking for an energetic, professional Transport First Line Manager to guide their distribution teams and lead their fast-paced daily shift operations on a temp-to-perm basis.

What You’ll Do

As a Transport First Line Manager, you will oversee the safe, legal, and premium execution of the daily distribution network across morning, afternoon, and evening shifts. Your core responsibilities will include:

Operational Excellence: Manage the daily dispatch schedule, ensuring driver and fleet allocations flawlessly meet demanding delivery windows and premium brand standards.
Compliance & Safety: Maintain strict driver and vehicle compliance with UK legal standards, tachograph rules, EU working time directives, and safe warehouse operations.
People Leadership: Lead daily team briefings, manage shift attendance and absence, and motivate a large, diverse team of drivers and transport staff.
Service Standards: Act as the first point of escalation for real-time delivery issues, ensuring high customer-satisfaction levels are never compromised.
KPI Management: Support the Transport Operations Manager by tracking driver metrics, monitoring fuel efficiency, and keeping fleet asset damage to an absolute minimum.

What We Are Looking For

Experience : Proven supervisory or team leader experience within a high-volume transport, multi-drop delivery, or fast-moving consumer goods (FMCG) environment.
Flexibility : Ability to work a 37.5-hour weekly rota across early morning, day, and late afternoon shifts, including weekends.
Leadership : A natural motivator with strong people-management skills who can calmly handle real-time operational pressures and HR processes.
Compliance Savvy : Solid working knowledge of transport legislation, vehicle safety checks, and driver hours regulations.
Tech-Minded : Comfortable navigating modern Transport Management Systems (TMS) alongside daily use of spreadsheets to keep track of schedules.

What We Offer

A highly competitive salary of 40,000 per annum
A direct, proven pathway from a temporary assignment to a permanent contract within a leading retail brand
Weekly pay during the initial temporary assignment phase
Excellent career progression routes within an industry-leading supply chain network

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