Logistics Contact Centre Team Lead – Service & Improvement

Watford Source: WhatJobs
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TJX Europe is seeking a Logistics Contact Centre Team Leader to lead a team of Analysts delivering query management, admin support and process-driven logistics activity. You will ensure service levels are met and improvements are implemented to support the wider Logistics function.

You will partner with Logistics teams, 3PLs, and key stakeholders to drive priorities and performance. Travel to EU offices is required as part of the role.

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