Order Picker Packer (Forklift)

London Source: WhatJobs

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Builder Depot is one of the leading independent Builders Merchants in the UK. We pride ourselves on providing excellent training and development opportunities for our employees, along with long-term career progression.

We are seeking an experienced individual with e-commerce experience to join our team.

Shift: 8:30am - 5:30pm

The main roles and responsibilities include:

Order Picking and Packing: Accurately picking and packing orders from different sections of the store, ensuring all items are correctly picked and packed according to high standards.
Labeling and Dispatch: Ensuring orders are labeled correctly and ready for dispatch, with a focus on smooth operation and efficiency.
Click & Collect Orders: Picking and preparing orders for customers to collect in-store.
Stock Management: Updating stock records, dealing with stock issues, and using warehouse management systems to maintain accuracy.
Customer Interactions: Handling order-related queries through Zendesk and managing customer returns.
Manual Handling: Carrying out daily manual handling tasks, including lifting up to 30kg.
Replenishing Stock: Ensuring stock levels are maintained in the department.
Processing Sample Requests: Organizing and preparing the sample orders for shipment, ensuring they are dispatched in a timely manner.

Person Specification:

Warehouse Experience: Previous experience in a warehouse environment is an advantage, particularly if you've worked with forklifts or counterbalance machinery.
Organizational Skills: You should be able to prioritize tasks effectively, ensuring deadlines are met even under pressure.
Communication Skills: Excellent verbal and written communication skills are necessary for internal collaboration and dealing with customer inquiries.
IT Literacy: Comfort using computers and willingness to learn warehouse management systems.
Physical Capability: Capable of handling manual tasks and lifting up to 30kg safely.

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