Hood Group is seeking a Customer Service Advisor to join our in-house call centre in Southend-on-Sea. You will build lasting relationships with customers and deliver an exceptional level of service in every interaction.
In this role you will handle inbound and outbound calls, emails and web-chats, manage policy queries, changes and renewals, and maintain accurate records with a focus on first-class customer experience. Training is provided and a full-time 40-hour week rotates across shifts.
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Southend on Sea
Are you passionate about helping people and delivering exceptional customer experiences?
Southend on Sea
Are you passionate about helping people and delivering exceptional customer experiences?
Southend on Sea
Hood Group Ltd. is seeking a Customer Service Advisor for its Southend office, joining the In‑house call centre within the Operations Team.
Denton
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As a Customer Service Advisor, you’ll be the first point of contact for our contractors, handling inbound and outbound calls, emails, and live chats.
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