Quality Assurance & Practice Co-ordinator

About Us

At the Vale of Glamorgan Council, we are committed to delivering high-quality, strengths-based services that support children, young people, adults and families to achieve what matters to them. We believe that the best outcomes are achieved when people are listened to, empowered and supported through compassionate, relationship-based practice.

As part of our ongoing commitment to excellence, learning and continuous improvement, we are looking for an experienced and passionate social work professional to join our Quality Assurance and Service Outcomes Team within the Resource Management and Safeguarding Directorate.

This is an exciting opportunity to influence practice across the whole of Social Services, helping to shape services, strengthen professional practice and ensure that learning translates into better outcomes for the people we serve.

Work-Life Balance and Values

We recognise the importance of work-life balance and are committed to supporting flexible ways of working. Hybrid working arrangements are available and we welcome discussions about flexible working patterns. We would also be pleased to consider applications on a job-share basis for suitable candidates.

• Ambitious - Forward thinking, embracing new ways of working and investing in our future.
• Open - Open to different ideas and being accountable for the decisions we take.
• Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
• Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About The Role

Pay Details: £43,149 - £47,665 (Grade 9)

Hours of Work: 37

Working Pattern: Monday to Friday

Main Place of Work: Hybrid / Civic Office

This is a unique and rewarding opportunity for an experienced social worker who is passionate about practice, quality and continuous improvement.

Working across Children's Services, Adult Services and Resource Management & Safeguarding, you will play a key role in supporting and driving excellence in practice across Social Services. You will lead and coordinate quality assurance and improvement activity, helping services identify strengths, celebrate good practice and implement meaningful change that improves outcomes for individuals and families.

You will oversee the delivery and ongoing development of the Social Services Quality Assurance Framework, leading a wide range of audit and review activity including thematic audits, safeguarding audits, learning reviews and service evaluations.

A key part of the role involves working collaboratively with practitioners, managers, service development colleagues and partner agencies to embed best practice, strengthen professional standards and promote a culture of continuous learning and improvement. You will also contribute to the development of policies, procedures and practice guidance, ensuring services remain aligned to legislation, Welsh Government guidance and best practice.

This role offers the opportunity to to make a significant impact on social work practice, professional development and outcomes across the organisation.

About You

We are looking for a qualified and experienced social worker who is passionate about strengths-based practice, professional development and improving outcomes for people and families.

You may be an experienced practitioner, senior practitioner or manager seeking a new challenge that allows you to influence practice across Social Services whilst remaining connected to social work values and principles.

You will be skilled in analysing practice, identifying learning and supporting positive change. You will be confident in building effective relationships, providing constructive challenge and supporting practitioners and managers to achieve high standards of practice.

We're particularly interested in individuals who:

• Are passionate about strengths-based, person-centred practice.
• Have a strong understanding of social work, safeguarding and relevant legislation.
• Enjoy supporting, coaching and developing others.
• Value learning, reflection and continuous improvement.Can communicate complex information clearly and effectively.
• Champion the voices and experiences of people who use services.

If you are looking for an opportunity to use your social work expertise in a different way, influence practice across the organisation and help shape the future of services within the Vale of Glamorgan Council, we would love to hear from you.

Flexible working arrangements and job-share applications will be considered. We are committed to creating an inclusive and supportive working environment where people can thrive and achieve their potential.

Additional information

Enhanced DBS Adult & Children Workforce is required for this role.

Registration with SCW or equivalent is also required,

For further information or an informal discussion about this role, please contact: Amy Reed – Team Manager Quality Assurance and Service Outcomes

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