Leicestershire County Council is seeking a Social Care Advisor to be the first point of contact for internal and external queries. You will advise, guide, and support customers, handling a high volume of complex enquiries via telephone and email.
You will manage a caseload to resolution, signpost to services, or refer to appropriate council teams. Training and on-the-job support will be provided to help you meet performance targets.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Enfield
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a…
Town
Are you an experienced Customer Service Advisor, Call Centre Advisor, Contact Centre Agent, Call Handler or Customer Support Advisor looking for a…
Catford
Make a meaningful difference from the very first conversation.
Lewisham
Make a meaningful difference from the very first conversation. We are recruiting two Advice and Information Officers for a temporary Adult Social…
Bath, Somerset
Customer Service Advisor Red Recruitment is recruiting a Customer Service Advisor to join our client's busy customer contact team on a temporary…
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.