Business Development Manager

We’re born and bred in Glasgow. Our business was founded on the Clyde back in 1864, and we’re still here today. We are proud to roast exceptional coffee for thousands of cafés and hospitality businesses across the UK & Ireland. Our workforce has grown to over 380 to support our expanding customer base, product range and service offering. We count some of the industry’s leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers. Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Position: Business Development Manager-London & South East of England

Location: Field-based. The ideal candidate will live in or near East London

Job Type: Full time, permanent

Days: Monday to Friday (40 hours)

Salary: £28-32,000.00 per annum + company vehicle and commission

Benefits: 28 days annual leave increasing with length of service, plus 4 public holidays, medical cash back scheme, life insurance, private pension, staff discounts and more!

Role Purpose:

The Business Development Manager will be responsible for managing and expanding an existing account base while actively pursuing new business opportunities. The role involves working closely with a team to provide efficient, national-level support within a designated geographical area.

Key Responsibilities:

• Acquire new business to exceed both new and repeat sales targets.
• Achieve year-on-year profit growth within the assigned geographical customer base.
• Organic development and account management of all accounts
• Plan and dedicate diary activities for each customer base.
• Increase product penetration through targeted range extension
• Accurate planning and objective setting
• Ensure the accurate completion of contract paperwork in compliance with Company standards.
• Deliver on-site coffee excellence training sessions and visiting all sites as per contractual commitments
• Refer to provided Matrix for defined National pricing for any discounts on independent accounts
• Maintain internal reporting and effective communication within the Company.
• Network with agreed buyers, Area managers and Key Decision makers at Regional level
• Maintain sales pipeline and acquisition of new business accounts
• Carry out audits on all business owned equipment on site

Experience:

• Experience within hospitality environment
• Experience managing a customer account base
• Proven success in winning new business.
• Delivering training sessions to customers
• Experience in the coffee service or food service industry or a similar sector.
• Previous field-based role experience, visiting customers on-site

Skills / Knowledge:

• Must hold a full valid UK Driving Licence
• High standards of administration, time management and personal presentation
• Competent in all Microsoft Office packages specifically Outlook, Excel, Word & PowerPoint
• Coffee equipment knowledge, barista skills
• Able to train customers on product & equipment in the areas of daily use, beverage production and cleaning and maintenance
• Excellent presentation and negotiation skills, that focuses on the needs of the prospect customer
• Excellent interpersonal skills with the ability to build, maintain and develop effective working relationships with colleagues and customers
• Knowledge of current market trends within the Foodservice Industry
• Network of relevant contacts
• A good working knowledge of competitors and their products

Please note this is not a sponsored role, you MUST have Right to Work in the UK.

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).

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