Customer Service Advisor

Leeds Source: WhatJobs

£25,500-26,500 per annum

Salary: £25,500-26,500 per annum
Location: Leeds (with national dealer network)
Job Type: Permanent | Full-time

About Eurodrive Motor Finance

Eurodrive Motor Finance has been established for 22 years and is one of the market leaders in the provision of motor finance products in the UK. Operating from offices in Cramlington and Cleckheaton, but with a national field force, we provide bespoke finance products and services to franchised and independent motor dealers across the UK.

Continued growth within our specialist Dealer Services division has resulted in a requirement for additional Customer Service Advisor to join this busy and vibrant department.

The Role

Are you a people person who loves helping others? Do you bring positive energy wherever you go? If so, we want to hear from you!

We're looking for a Customer Service Advisor to join our friendly and fast-paced team.

This is a great opportunity for someone who enjoys speaking with people, solving problems, and being part of a supportive team that celebrates success together.

What You'll Be Doing:

Being the first point of contact for customers via phone or email
Underwriting customers finance applications, dealing with enquiries, and problem resolution
Providing clear information about our products and services
Turning challenges into positive customer experiences
Working closely with team members to deliver outstanding service
Keeping customer records up to date

What We're Looking for:

A positive, enthusiastic attitude
Great communication and people skills
Someone who enjoys working in a team environment
Problem-solving skills and a willingness to learn
Confidence using computers and basic systems
Customer service experience is a bonus, but not essential

Why Join Us?

A fun, supportive, and vibrant team environment
Full training and development opportunities
Regular team incentives and social events
A workplace where your ideas and personality matter

The role is offered on a full-time basis, working Monday to Friday 9.00am - 6.00pm but with a requirement to work at weekends on a rotational basis. In return, we offer 25 days per annum holiday leave increasing with service, contributory pension scheme and, as a target driven business, we often reward our staff for team results with discretionary bonuses being paid on a quarterly basis.

Full-time role, Monday to Friday 9-6pm , with rotational weekend working
25 days annual leave , increasing with length of service
Contributory company pension scheme
Company life assurance scheme
Quarterly discretionary bonuses based on team performance
On-site parking
Gym Membership (At the Leeds Office)

Why Join Us?

At Eurodrive Motor Finance, we invest in our people. With full training and ongoing support, you’ll develop valuable finance expertise in a supportive, performance-driven environment where success is recognised and rewarded.

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