Porter

Porter Job Description - JLL Job Purpose

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Events Operational Assistant is required to assist in setting up meeting rooms and event spaces. He/She is responsible for ensuring the general upkeep and appearance of each space meets the highest standard. He/She will work closely with the facilities manager and clients on ad hoc duties.

Responsibilities & Accountabilities

• Ensure floors and overall facilities are maintained to a high standard through daily checks and floor walks.
• Identify, report, and follow up on onsite maintenance issues, hazards, and safety incidents with the Facilities Manager.
• Oversee, clean, organize, and maintain pantries, social areas, and storage spaces in a tidy condition.
• Manage and control inventory for snacks, crockery, cutlery, event equipment, and tools, including processing, tracking, and receiving stock orders.
• Set up meeting rooms and event spaces according to client requirements (e.g., furniture arrangement, water, tea, coffee, breakfast, and lunch servicing), coordinate small events and snack activations, and conduct prompt post-event cleanup with janitorial support.
• Facilitate food deliveries, escort suppliers, and support catering services with a customer-focused, hospitality mindset.
• Manage event-related logistics, storage, deliveries, and process ad hoc tasks as assigned.
• Install and remove notices and posters across facilities, including notice boards and restrooms.
• Provide comprehensive support to clients, upsell facilities, and inform the Facilities Manager of service gaps.
• Maintain thorough familiarity with Standard Operating Procedures (SOPs) and ensure proper handovers for duty coverage.
• Assist with health and safety regulations, food health compliance, bell tests, routines, and act as Fire Marshall (Optional).
• Collaborate effectively with team members to deliver high standards of service.
• Provide operational cover at alternative nearby sites (within 4 minutes walking distance) as needed.

Skills Required

• Highly organized and excellent time management
• A high level of attention to detail
• Ability to work on own initiative
• Customer service experience
• Must be able to frequently lift, carry, and manoeuvre furniture and heavy objects weighing up to 50 lbs.

Working Hours

Monday - Friday - 9:00am to 6:00pm

Reporting Structure

Reports to: Porters Supervisor

Location

On-site - London, GBR

Jones Lang LaSalle (“JLL”) is a leading global provider of real estate and investment management services.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.

If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >.

We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (JLL) is a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise.

We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world. For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM.

JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com.

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