Remote Customer Support & AI Experience Champion

Bedford Source: WhatJobs
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The Alliance seeks a detail-driven Customer Support Executive to join our vibrant Customer Success team. You will be the primary contact for members via email and ticketing, delivering timely, friendly support that helps users maximise the value of our platform.

You will champion AI agent improvements, help update knowledge bases, and collaborate with Customer Success, Education, Product and other teams to resolve issues swiftly. Remote from anywhere in the UK or hybrid in London.

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