Customer Assistant

Role Description

We are seeking a motivated and enthusiastic Retail Assistant to work in one of our Nisa stores based at the University of York. You will work as part of a team to offer a friendly, knowledgeable and efficient retail service.

Your duties will include assisting on the shop floor helping customers find products they are looking for and answering any queries which they may have. You will also serve on the checkout ensuring customers shopping is processed, packed and paid for without unnecessary delays. Ensure licensing laws, age related product legislation and health and safety procedures are adhered to at all times.

You will have first class communication skills, experience of working within the retail sector and have the ability to work as part of a team.

The role holder will be expected to work both during and outside of term time, including during breaks such as Easter and Christmas. The following hours of work are available and your preferences will be discussed at interview should your application be shortlisted:

• 1x 16 hours per week (Sunday 10 am to 2 pm, Monday 7 am to 11 am, Tuesday 7 am to 11 am, and Friday 6 am to 10 am)
• 1x 20 hours per week(Sunday 2 pm to 6 pm. Monday 2 pm to 6 pm, Tuesday 2 pm to 6 pm, Wednesday 2 pm to 6 pm, and Thursday 2 pm to 6 pm)

The salary offered is £13.79 per hour.

Benefits

• 38 days annual leave, including 8 statutory public holidays pro rata
• Concession rates at York Sport Village and Centre
• Company pension scheme and work place pension scheme
• Discount scheme with local and national retailers, restaurants and tradesmen
• Salary sacrifice schemes including cycle to work, childcare vouchers and campus nursery
• 10% off at campus Nisa Supermarkets
• A supportive and friendly working environment
• Uniform provided

Take a look at YCL's Career webpages to find out more about YCL, what we do and what we offer.

York Commercial Ltd. (YCL) is a wholly-owned subsidiary of the University of York. The Head Office is situated at the University of York, Heslington, York, YO10 5DD. The successful candidate will be appointed on YCL terms and conditions of employment.

The University strives to be diverse and inclusive – a place where we can ALL be ourselves.

We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background, who are underrepresented at the University.

We offer family friendly, flexible working arrangements, with forums and inclusive facilities to support our staff.

#EqualityatYork

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