Shift Manager

ShiftManagerJob Description

What Does Being a BIMS ShiftManagerMean?

As a BIMS ShiftManageryouhavea really importantrole!When the managersaren’tthere, you are leading the team to deliver shifts that run smoothly, enable great guestexperiencesand smash their targets.When the managers are there, you are a key support to them in running the perfect shift.

What Will My Role Involve?

• Leading shifts when the managersaren’tthereand supporting the management when they are
• Delivering inspiring shift briefs that motivate your team
• Supporting the achievement ofthe restaurant’s targets
• Keeping tight controls on cash,stockand consumables
• Modelling excellent guest servicefrom delivering it to resolving complaints effectively
• Keeping the restaurant and kitchen sparklingly clean at all times
• Creating efficientshift plans thatmeet the needs ofthat shift
• Bringing Front of House and Back of House togetherto deliver perfect quality food at pace
• Being a brand advocate and supporting excellent execution of all product launches, promotions etc.
• Getting ‘stuck in’ on shifts wherever you are needed
• Supporting community involvement proactively

What Skills and Behaviours Do I Need to Demonstrate?

• Excellent people managementand communication skills
• Absolute integrityat all times
• Initiative
• Willingness to learn
• Prioritisationand organisationunder pressure
• Energy and motivation

PLEASE NOTE: This job description does not represent a finite list of duties, it will be subject to periodic reviews and you may be called upon to undertake further duties or additional duties not already mentioned but in accordance with your post asShiftManagerand to meet the changing needs of the business. The post holder will be expected toparticipatein this process, and we would aim to reach agreement to the changes. This job description does notrepresenta Contract of Employment

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