Our client, who specialises in the repairs and maintenance of social housing properties, are looking for a Planner / Scheduler to join their team in Bristol. Previous experience of working within repairs and maintenance would be beneficial.
Day to Day
Arranging appointments with tenants and trades to visit properties and carry out repairs
Making outgoing calls and taking incoming calls to resolve enquiries
Inputting information onto Excel spreadsheets and in-house systems
Reviewing works completed over the phone with tenants
Dealing with enquiries and working closely with other departments
Scheduling and coordinating operatives to ensure repairs are completed within agreed timescales
Requirements (Skills & Qualifications)
Previous customer service experience essential
Computer literate with Microsoft Office programmes
Administration / customer service experience would be beneficial
Understanding of property maintenance would be advantageous
Excellent organisational and communication skills essential
Ability to work in a fast-paced environment and manage competing priorities
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