Receptionist - Alternative Provision

Vacancy: Receptionist – Alternative Provision

Start date: ASAP

Contract details: Permanent – 39 Weeks per year (Term Time Only)

Hours: 30 Hours per Week

Grade: Grade 3, Scale Point 4-5

Actual Salary: £18,208 - £18,496

FTE Salary: £22,457 - £22,812

About Us

We are a Multi Academy Trust comprising of six secondary schools and one primary school with over 750 employees and over 5,500 students, based in Dudley, West Midlands.

At Invictus we are values driven and as such believe ‘anything is possible’. Our alternative provision estate supports learners to share the same ethos; young people who are most vulnerable are supported to flourish and experience success. Both Greenhill Alternative Learning Campus in Halesowen and Invictus Revive Learning Centre at Leasowes High School aim to support young people in KS3 and 4 who have been unable to achieve in a mainstream setting.

We are seeking a receptionist who will provide administrative support to a small alternative education centre. The post holder will perform receptionist duties and provide daily support for visitors, staff, students and stakeholders. You will be supported by a team of dedicated support staff and leaders in a joint approach to secure the best outcomes for young people.

This is a part time position based in well-equipped and well-resourced learning environments. If you are resilient, hardworking, and organised we would welcome your application to join the ‘dream team’.

Working under guidance of the AP Learning Manager the successful candidate will provide both academic and pastoral support to students in alternative provision to overcome barriers to learning in order to achieve excellent outcomes both academic and pastoral. A feature of this role will be supporting behaviour systems and reintegration of young people back into a mainstream setting.

Regular duties would include:

• Be the first point of contact/front line in receiving visitors, staff and students to the centre. Welcome and receive visitors, signing in and dealing with directing staff, students, parents, governors and visitors as appropriate Be responsible for access control to site, open/lock and monitor reception doors. Managing the centre’s entry system and visitor logs Sign students in and out of provision Where applicable check visitors/contractors DBS compliance Co-ordinate the centre’s on call system, ensuring staff are informed of issues and are directed to the relevant room/area. Collect student lunch orders and forward to the catering department. Take minutes as required at local meetings. Operating the centre’s main telephone, transferring calls or taking and delivering messages as appropriate Managing the centre’s main email inbox, replying, forwarding messages and making appointments for staff as appropriate Managing the centre’s notice board at school site or on school systems – adding and removing content as appropriate Updating the school calendar, adding and removing content as appropriate Updating the school website, adding and removing content as appropriate Receiving and sorting incoming mail for delivery to appropriate staff. Distribute internal mail accordingly. Recording, stamping/franking and posting outgoing mail Sign for parcels/deliveries and advise staff to collect Assisting with the administration of Free School Meals Assisting with the maintenance of the student database ensuring student records are updated as and when required. Assisting in the maintenance of the filing and archiving systems General clerical and administrative tasks such as photocopying, sending correspondence, printing, faxing, laminating etc.

If you have any queries, please contact:

Chris Bennett, Director of Alternative Provision –

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Closing date: 9am 9th October 2026

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Interview date: TBC

In line with Keeping Children Safe in Education 2026, and as part of our recruitment process, the Trust will carry out an online search on all shortlisted candidates. This is to help identify any incidents or concerns that are publicly available which may pose a safeguarding risk or bring the Trust into disrepute. Any such findings will be shared with the recruitment manager and may be discussed at interview.

We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre-employment checks will be undertaken, and offers of employment are subject to satisfactory outcomes. These include an enhanced DBS check with Children’s Barred List information, identity checks, online checks, and verification of professional qualifications and references. Further details are available in Keeping Children Safe in Education (KCSIE) 2026.

This role involves regulated activity and is therefore subject to:

• An Enhanced DBS Check including the Children’s Barred List Verification through the DfE’s Check a Teacher’s Record (for applicable roles)

It is a criminal offence to apply for this role if you are barred from working with children.

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions Order 1975, as amended). Certain convictions or cautions are considered ‘protected’ and need not be disclosed. Guidance on disclosure is available on the Ministry of Justice website: Rehabilitation of Offenders Act 1974

For information on the filtering of cautions and convictions, visit the DBS Filtering Guidance: DBS Filtering Guidance

As a Trust, we are committed to ensuring that during all stages of recruitment and selection, no applicant is disadvantaged or discriminated against based on any protected characteristics under the Equality Act 2010.

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