Avance Consulting is seeking an IT Service Desk Analyst to join the Shift-based helpdesk. You will handle incoming requests, follow agreed procedures, and provide first-line troubleshooting to keep users productive.
You will log incidents, classify issues, and monitor queues to meet SLAs, coordinating with other teams as needed. Strong communication skills and ServiceNow familiarity are essential for success.
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Chester
Receives and handles requests for service, following agreed procedures. Promptly allocates calls as appropriate.
Chester
Note: The client is looking for someone who can speak both English and German fluently.
Chester
Note: The client is looking for someone who can speak both English and German fluently.
Chester
We are seeking a German & English-speaking Service Desk Analyst to provide first-line IT support within a structured IT Service Desk environment.
Farnborough
DXC Technology is committed to building diverse, inclusive teams.
Farnborough
DXC Technology is committed to building diverse, inclusive teams.
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