Estate Custodian

CLC, part of Axis CLC, is a national maintenance and refurbishment provider with over 1,000 employees and 13 UK offices. We support clients across the healthcare, defence, leisure, heritage, commercial and education sectors, delivering essential building services. As part of the Axis CLC group, backed by over 110 years of combined experience across the organisation, we offer responsive repairs, planned maintenance, compliance, decarbonisation and refurbishment solutions nationwide.

The Role

CLC, part of Axis CLC, is looking to recruit an experienced Estate Custodian to support the management and maintenance of Service Family Accommodation (SFA) estates across Colchester, Wattisham, Wimbish and Woodbridge .

This is a varied and rewarding role that combines estate management, void property oversight, inspections, maintenance coordination and customer service. As the visible presence across your designated estates, you will play a key role in ensuring properties are ready for occupation, communal areas are maintained to a high standard, and residents receive an excellent level of service.

Working closely with operational teams, subcontractors, schedulers and client representatives, you will take ownership of estate performance, ensuring works are delivered safely, efficiently and meet contractual standards.

Responsibilities:

• Oversee the delivery of void properties to ensure homes meet move-in standards.
• Distribute and coordinate works to void operatives in a timely manner.
• Inspect properties at key milestones including pre-inspection, pre-move-in and move-in appointments.
• Ensure all works have been completed correctly and within required timescales before handover.
• Carry out void security and safety inspections, including checking that properties remain safe and secure.
• Liaise with void schedulers to ensure effective planning and delivery of works.
• Monitor subcontractor performance and ensure works are completed to a satisfactory standard.
• Carry out Health & Safety audits and ensure compliance with company procedures.
• Oversee and record routine playpark inspections across estates.
• Attend joint inspections with clients and stakeholders.
• Assist direct labour operatives with technical support and guidance where required.
• Respond to routine, urgent and emergency maintenance issues where appropriate.
• Maintain estate standards, identifying and resolving issues proactively.
• Support occupants by visiting properties and helping identify maintenance concerns.
• Monitor performance and drive continuous improvement across your estates.
• Participate in an out-of-hours call-out rota.
• Assist the voids team to complete works as and when required to meet deadlines.

About You

• Qualified Joiner/Carpenter with recognised trade qualifications.
• Secondary trade qualification in Electrical, Plumbing or Heating Engineering desirable.
• Previous experience within social housing, property maintenance, repairs or facilities management.
• Strong understanding of void property management and maintenance processes.
• Experience coordinating contractors and multiple workstreams.
• Good knowledge of Health & Safety legislation and safe working practices.
• Strong communication and customer service skills.
• Ability to work independently and manage your own workload.
• Proactive, organised and solution-focused approach.
• Full UK Driving Licence required and must have held a UK licence for more than 1 year.

What We Offer

• Up to £39,355.68 per annum depending on experience
• Company van and fuel card
• PPE and power tools provided
• Out-of-hours call-out rota with standby and attendance payments
• Full Time, Permanent position
• Pension scheme and life assurance
• 23 days' holiday plus bank holidays
• Perkbox (discounts, perks & wellbeing offers)
• 1 paid volunteer day
• £2,000 refer-a-friend bonus after the referee passes probation
• Opportunities for development and progression across Axis CLC

Why Axis CLC?

Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow.

Our Commitment to Inclusion

Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.

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