Care Home Administrator

Location: Green Lane Care Centre in Leeds

Hours: 37.5 per week

Rate: A GBP 14 per hour

We are looking for an organised, reliable and proactive Administrator to support the day:to:day running of our nursing home. Working closely with the management team, you will provide administrative support and be a welcoming first point of contact for residents, relatives, staff and visiting professionals.

Key responsibilities

• Manage telephone calls, emails, correspondence and enquiries professionally.
• Maintain accurate staff and resident records, handling confidential information with care.
• Support recruitment administration, including interview arrangements, pre:employment checks, new starter paperwork and induction bookings.
• Keep staff records up to date, including training, supervision, annual leave and absence information.
• Prepare and submit accurate payroll information, including timesheets and changes.
• Support invoicing, purchasing, petty cash records and liaison with head office.
• Arrange meetings, take minutes and follow up agreed actions.
• Help prepare documentation for audits and inspections.
• Support the Home Manager with daily administrative tasks and improvements to office processes.

Experience And Skills Required

• Previous administration experience; experience in a care home or healthcare setting is desirable.

HR and payroll administration experience would be an advantage.

• Good written and verbal communication skills and a professional telephone manner.
• Strong computer skills, including Microsoft Word, Outlook and Excel.
• Excellent attention to detail and accurate record keeping.
• Ability to prioritise tasks, meet deadlines and work independently.
• A discreet and responsible approach to confidential information.
• Confidence in handling challenging situations and knowing when to expand concerns.
• A friendly, respectful approach towards residents, relatives and colleagues.

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