Senior Support Worker

Bury St Edmunds Source: WhatJobs

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Senior Support Worker

Application Deadline: 31 October 2026

Department: Operations

Employment Type: Full Time

Location: Jankyns Place Accommodation Service

Reporting To: Christopher Cooper

Compensation: £ per annum

Description

£ per annum

Full-time

37.5 hours per week

Make a Real Difference Every Day

Are you passionate about mental health, recovery, and empowering people to live independently?

Join Together for Mental Wellbeing as a Senior Support Worker and support individuals with complex mental health needs to build confidence, develop life skills, and achieve their personal goals.

About the Role

This is a senior mental health support role at Jankyns Place which is a supported accommodation service consisting of 17 flats.

You Will:

Provide recovery-focused support to adults (18+) with complex mental health needs
Empower service users to gain independence and move into the community living independently
Build positive, meaningful relationships based on trust, respect and inclusion
Support individuals to attend appointments and engage in their community
Work as part of a supportive, values-driven team

Why Join Us?

Supportive, inclusive working environment
Ongoing training & career development
Be part of a values-led organisation focused on hope, empowerment and recovery

Key Responsibilities

Functional Responsibilities

Line manage one or more SWs
Support the manager in the delivery of the service or contract
Contribute to team resilience by ensuring appropriate boundaries, escalating issues when necessary.
Establish and maintain relationships of trust with service users including helping service users to set, prioritise and achieve goals
Support to manage tenancies
Value the lived experience of service users and enable them to use that experience to support each other and improve their experience
Carry out assessments and determine urgency of service user needs
Work with professionals from other agencies and make onward referrals
Take a lead on attending external meetings and attendance at multi-disciplinary team meetings
Carry out risk assessments and determine urgency of service user need
Assist service users to navigate the benefits and education systems
Assist service users to manage friendships and family relationships
Accompany service users to appointments
Make timely records which are concise, accurate, written for the service user to understand, using Together computer-based systems
Take a lead on client data management
Write clear word processed and handwritten reports and records in English
Contribute to contract compliance reporting and commissioning reporting
Participate in mandatory and job-related courses and learning activities

Key Leadership Behaviours

Models the highest levels of the Together Values commitment and its associated behaviours, to provide a clear example for all colleagues.
Ensures that Service User Leadership is at the heart of everything we do. Embedding the service user leadership framework within policy, strategy and process.

Skills, Knowledge & Expertise

About You

We’re looking for someone who is:

Passionate about mental health, recovery, and wellbeing
Empathetic, non-judgemental and person-centred
A strong communicator with great engagement skills
Resilient, organised and self-motivated
Keen to build a long-term career in mental health support

Job Benefits

At Together we value and encourage diversity and inclusion within our workforce. We are committed to creating a workplace where you can be your authentic self, welcoming applications from people from diverse communities and backgrounds who share our values. As an employer, we are committed to making any reasonable adjustments during the recruitment process.

Successful candidates will require an enhanced DBS check. To find out more, visit Together is committed to equal opportunities and non-discriminatory practices. Charity No.

As an employer, we are committed to making any reasonable adjustments during the recruitment process.