Customer Relationship Manager

Cardiff Source: WhatJobs

£12,500 OTE

Field based sales role covering Wales within the veterinary sector
Work with a broad portfolio of veterinary pharmaceuticals, consumables, pet food and equipment
Join a collaborative, high-performing team with strong market presence and recognised products

Customer Relationship Manager

The Role

An exciting opportunity has arisen for a Customer Relationship Manager to join a well-established organisation operating within the veterinary products market. The Customer Relationship Manager will be responsible for developing and strengthening relationships with veterinary practices across Wales while driving sales across a wide range of veterinary products including pharmaceuticals, consumables, pet food and equipment.

In this role, the Customer Relationship Manager will focus on both generating new business opportunities and managing existing accounts. You will engage with a variety of stakeholders including veterinary practice owners, practice managers, veterinary nurses, reception teams, and local animal health groups and societies.

The position requires a proactive and consultative approach, identifying customer needs and presenting appropriate solutions from a comprehensive product portfolio. As a Customer Relationship Manager , you will play an important part in expanding market presence while maintaining long‑term partnerships within the veterinary community.

Requirements

Field based sales experience, ideally within consumables or a related sector
Experience selling into veterinary practices or similar stakeholders
Proven ability to generate new business while managing existing accounts
Strong relationship building and communication skills
Self-motivated with the ability to manage a regional territory effectively

The Culture

This is a close‑knit and collaborative environment where teamwork and cross‑department support are highly valued. The business is known for maintaining high standards and delivering quality products, with teams working together to achieve strong results in a competitive market.

The Package for Customer Relationship Manager

Basic salary £35,000 – £45,000
£12,500 OTE
£6,000 car allowance or salary sacrifice car scheme
25 days annual leave + bank holidays + birthday leave

The Company

A leading manufacturer and supplier of high‑quality veterinary products, consumables and equipment. The organisation offers a broad product portfolio ranging from pharmaceuticals to specialist equipment, supported by national distribution hubs ensuring reliable delivery and service. Headquartered in Scotland and part of a global animal health technology group, the business has an established international presence and strong reputation within the veterinary sector.