Regional Home Admissions Advisor

Springs Mire Source: WhatJobs

See advert for pay

Hartford Care is looking for a Regional Home Admissions Advisor to drive occupancy, grow referral relationships and make sure every new resident has a smooth, reassuring move-in.

Reporting to the Sales Director, you'll promote our homes and the Hartford Care brand, build strong links with Local Authorities, CCGs and CHC teams, and guide families through one of the most important decisions they will make.

What you'll be doing

Identifying and following up new sales opportunities to keep occupancy full and exceed targets
Handling enquiries, brochure requests, calls and online leads promptly and professionally
Building relationships with families, carers, Local Authorities, CCGs, CHC, multi-disciplinary teams and local communities
Managing the enquiries pipeline (FOUND database) and forecasting when prospects are likely to convert
Overseeing resident move-ins, working with care teams and making sure paperwork is complete
Visiting every new resident within 24 hours, then at 1 week and 4 weeks, and gathering family feedback
Planning and hosting events, networking opportunities and community activity and wellbeing programmes
Supporting and training home teams to deliver great sales outcomes
Producing regular sales and marketing reports, and helping shape sales plans with your line manager
Managing sales and marketing budgets efficiently

Essential

A proven sales and marketing track record with results to show for it
Excellent written, verbal and non-verbal communication and interpersonal skills
Knowledge of the health and social care sector
Confident with Microsoft Office (Excel, PowerPoint, Word, Outlook) and other sales and marketing IT tools
A flexible approach to working hours, including occasional evenings and weekends, and some travel