Remote Customer Success & Implementation Lead

Lightbulb Analytics (LBA) seeks a Customer Care Manager to drive exceptional customer experiences across support, implementation, and product insights. The role emphasizes collaboration with Engineering, Product, and Sales to deliver successful deployments and measurable success metrics.

Reporting to the Commercial Director, this role is primarily remote with UK travel for kickoff and client meetings. The ideal candidate brings 2+ years in customer success, strong technical aptitude, and proven

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