Customer Ops Automation & Insights Specialist

Derry/Londonderry Source: WhatJobs
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Lyst is a global fashion shopping platform seeking a Customer Ops Specialist to own systems, workflows, automation and reporting, enabling scalable customer care aligned with business needs. You will identify recurring problems, analyze data to uncover root causes, and collaborate with stakeholders to build robust, scalable solutions.

Responsibilities include handling customer queries, implementing AI-driven workflows for high-volume tasks, tuning automation for quality, and building dashboards

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