Celerity is seeking a Customer Success Manager to drive customer value realisation, retention and expansion within its growth segment. You will own the lifecycle from onboarding to advocacy, building strong relationships that secure renewals and growth, while impacting NRR and NPS.
You will collaborate with Head of Customer Success, Sales, Account Management, Marketing, Technical and Delivery teams to manage 50–75 growth segment customers and shape CS processes as the function scales.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
Sunderland
The Customer Success Manager is responsible for driving customer value realisation, retention and expansion within Celerity’s growth segment…
North East
The Customer Success Manager is responsible for driving customer value realisation, retention and expansion within Celerity’s growth segment…
Sunderland
The Customer Success Manager is responsible for driving customer value realisation, retention and expansion within Celerity's growth segment…
London
As VP of Customer Success, you'll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments…
London
As VP of Customer Success, you’ll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments…
London
As VP of Customer Success, you’ll lead and scale our global CS organization across Strategic, Enterprise, Commercial, and Digital Touch segments…
Explore: Account Manager jobs in the UK
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.