People (HR) Manager

Cambridge Source: WhatJobs

£50,000 to £55,000 per annum

Role Summary Responsibilities : Leading the effective delivery and continuous improvement of key People processes across the employee lifecycle for our UK and Asia-Pacific regions; proactively identifying and leading wider improvement initiatives; supporting and developing members of the People team, providing expert guidance on people management matters, and ensuring our processes remain compliant, efficient and scalable as Costello Medical continues to grow

Salary : £50,000 to £55,000 per annum, depending on your previous experience, as well as profit share bonuses paid twice per year

Benefits

Discretionary profit share bonuses paid twice per year
hybrid and flexible working options
generous holiday allowance
private medical insurance
critical illness cover
income protection
full funding for external training
and more

Role Type: Full-time, permanent role

Start Date : We are currently recruiting for start dates in late 2026, as well as January and February 2027

Location : This role is available in our Global Headquarters in Cambridge

About the Role

The People team plays a central role in the success of Costello Medical, helping to create a positive and supportive experience for colleagues throughout their careers with the company. This position offers an experienced People Manager the opportunity to join an organisation with an award-winning culture, build on strong foundations, and help us make an already exceptional employee experience even better. As People Manager, you will be at the heart of this work, leading the consistent and effective delivery of key People processes while supporting the ongoing development of our People Advisors and Administrators. Working closely with the Head of People and other senior stakeholders, you will help shape and improve how we support colleagues throughout their employment journey. This is a varied and impactful role, combining operational leadership, people management, process improvement and employee experience initiatives. You will oversee key People initiatives and processes across the employee lifecycle, from onboarding and performance reviews through to reward, visa sponsorship and offboarding. As a trusted point of contact across the business, you will ensure our People practices and advisory services remain compliant, efficient and aligned with the needs of a growing organisation, while driving innovation through technology, automation and AI. You will also focus on proactive improvement initiatives that enhance the employee experience, strengthen our culture and ensure our People practices continue to evolve as the company grows. You will have the opportunity to introduce new ideas, lead meaningful projects and make a visible difference to colleagues across the organisation, alongside supporting wider company goals such as our ongoing commitment to our B Corp certification.

Key responsibilities will include

Managing and continuously improving People processes across the employee lifecycle, including onboarding, promotions, performance reviews, reward processes, and offboarding
Providing guidance and support on people management/employee relations matters and acting as the primary escalation point within the People team, with a particular focus on topics such as underperformance and absence; this will involve partnering directly with colleagues across the company, including senior stakeholders and line managers
Monitoring the HR service provided to employees across the company, including via our People Shared Services, to ensure a high-quality, responsive service
Line managing and developing members of the People team, supporting their wellbeing, development and performance
Managing key HR activities across the year, including planning the team's workload, allocating tasks/projects and balancing competing priorities across the team
Managing our HR software/systems, including our HRIS and performance management system, ensuring effective usage and development, accuracy of employee records, and overall data integrity
Leading and contributing to People-related projects and continuous improvement initiatives, including our B Corp certification, and other activities in support of our People Strategy
Identifying opportunities to streamline, automate and enhance People processes through the effective use of technology and AI
Ensuring People policies, procedures and documentation remain accurate, compliant and fit for purpose
Monitoring employment legislation and HR best practice in the UK and Asia-Pacific, ensuring appropriate changes are implemented across the organisation
Analysing People data and trends to identify and drive process improvements across the organisation