eMed seeks a dedicated Training & Quality Specialist to own end-to-end training and quality frameworks for the customer support team as we scale across the UK and international markets.
You will design onboarding and upskilling programmes, develop SOPs and refresher materials, evaluate agent readiness, and calibrate QA with internal standards. The role bridges training, quality and operations in a hybrid setup.
#J-18808-Ljbffr
Full job description from WhatJobs. Apply for this role →
London
As eMed continues to scale, we’re introducing a dedicated Training & Quality Specialist to strengthen our operational team, enhance customer…
London
In this role you will lead a Quality Engineering function at scale, steering AI-assisted automation and test data capability to improve delivery…
Manchester
In this hourly, remote contractor role, you will work as a Mathematics Quality Assurance Lead to oversee quality, consistency, and trainer…
London
The Corporate Engineering AI team is the central enablement and platform delivery function for LSEG’s internal agentic AI ecosystem.
London
The Corporate Engineering AI team is the central enablement and platform delivery function for LSEG’s internal agentic AI ecosystem.
London
Tripadvisor is recruiting an AI Quality Lead to own quality assurance for its customer-facing AI systems. The posting sets out two core strands.
Explore: Customer Service Advisor jobs in London Customer Service Advisor jobs in the UK Specialist jobs in London
Worked with Verifera as a candidate or employer? Your honest review helps the next person trust verified hiring.