Hospitality Learning & Quality Assurance Lead

High Street Source: WhatJobs
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Pullman Singapore Hill Street is seeking a passionate Learning & Quality Assurance Manager to lead Learning & Development initiatives and drive Leading Quality Assurance (LQA) standards, enhancing Heartists' capabilities and ensuring consistent, high-quality guest experiences.

You will design training, oversee onboarding, monitor outcomes, and partner with department heads to raise service excellence across all teams, contributing to a culture of continuous learning and engagement.

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