CYPIT Enquiries Advice and Support Service (EAS) Operational Lead

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Are you an experienced children's therapy clinician with strong operational leadership skills? Are you passionate about improving access to timely enquiries, advice and support for children, young people, families and partners? We have an exciting opportunity for a Band 7 Enquiries, Advice and Support (EAS) Operational Lead to join Children and Young People's Integrated Therapies (CYPIT). This role will provide day-to-day operational leadership for the CYPIT wide EAS service. You will work closely with CYPIT service leads, professional leads, clinicians and early help partners to coordinate delivery, support service improvement and ensure children, young people and families receive clear, consistent and responsive advice and support. This is a varied leadership role for someone who can combine clinical knowledge, effective people management, data-informed service planning and partnership working to support safe, high-quality and accessible children's therapy services. You will also contribute to the development of our online early help offer, training webinars and information about how to access CYPIT support, helping to strengthen early intervention and improve the experience of families and referrers. The post holder may be required to travel across Trust premises to meet service needs, with the base to be confirmed.

Operational Responsibilities

  • Provide day-to-day operational management of the CYPIT EAS service.
  • Line manage defined staff, supporting recruitment, induction, appraisal, sickness absence and performance in line with Trust policies.
  • Plan, coordinate and evaluate service delivery, using performance information, audit and outcome measures to support improvement and ensure targets are met.
  • Work with CYPIT leaders, clinicians and partners to develop consistent pathways, reduce risk and improve quality and clinical effectiveness.
  • Contribute to the development of online early help information, training webinars and guidance about referrals and support available.
  • Represent the service at internal and external meetings and maintain effective links with early help partners.
  • Hold a clinical caseload where required and deputise for CYPIT service leads as needed.

About Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

  • Caring for and about you is our top priority
  • Committed to providing good quality, safe services
  • Working Together with you to develop innovative solutions

Your wellbeing is important to us. Some of the benefits of working for us include:

  • Flexible working options to support work-life balance
  • 27 days' annual leave rising with service + opportunity to buy and sell
  • Generous NHS pension scheme
  • Excellent learning and career development opportunities
  • 'Cycle to Work' and car leasing scheme including electric vehicles
  • Access to a range of wellbeing tools and services
  • Discounts at hundreds of popular retailers and restaurants
  • Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
  • Generous maternity, paternity, adoption and special leave
  • Free parking across Trust sites

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