Care Expert – Maternity Cover (Hybrid, London)

Lottie is hiring a Care Expert on a maternity cover basis. The role sits in the Customer Care team, based in London Bridge, London, with a hybrid office policy requiring a minimum of 2 core office days per week.

You will build trusted relationships with families, guide them through complex care journeys with personalised support, connect them with care partners, and feed insights back to product teams. Salary £30,000–£32,500 (pro rata) plus 26 days holiday pro rata.

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