Questech Recruitment Ltd is seeking a confident Call Centre Agent to join a busy team in Goldthorpe (S63). The role involves guiding customers through a new online self-service platform, troubleshooting issues, processing orders and service requests, and ensuring high levels of customer satisfaction.
You will help customers transition from phone orders to the online system, providing clear instructions and timely updates while liaising with hauliers, technicians and internal teams as needed.
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