HRC Recruitment is seeking a Complaint Handler in Glasgow to manage and resolve customer complaints within regulatory guidelines. The role operates on a hybrid basis with 3 days in the office and 2 days from home, across a 35-hour week.
You will log, track and escalate cases as needed, ensuring adherence to procedures and service standards. The package includes a competitive salary (£27,500), a 15% pension, discretionary bonus, and 33 days of annual leave, with life assurance and wellbeing
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Hemel Hempstead
Do you have strong administration skills and would like to be part of a new team that delivers high-quality customer service?
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