Shift Leader

NDE Solutions is looking to appoint an afternoon Shift Leader at Venn Place, Cullompton. The Shift Leader will own the performance of their shift, ensuring safe, efficient and controlled delivery of production in line with the plan. This role will maintain flow, discipline and immediate problem resolution, supporting Operators and Team Leaders to achieve the required standards of safety, quality, output and delivery.

Key responsibilities

Shift performance ownership

• Take accountability for shift-level output against plan, labour utilisation and delivery performance.
• Ensure the shift meets agreed targets and priorities.

Real-time operational control

• Monitor performance throughout the shift with hour-by-hour awareness.
• Make immediate decisions to maintain flow and minimise disruption.
• Adjust labour and resources in response to operational issues.

Coordination and communication

• Lead shift handovers with clear communication of current status, issues and priorities.
• Ensure alignment between departments and processes during the shift.

Escalation and issue management

• Act as the first point of escalation beyond Team Leaders.
• Ensure issues are contained quickly and directed to the appropriate support, including Setter, Process Engineer or Maintenance.
• Avoid unnecessary escalation to senior management by resolving issues at the lowest appropriate level.
• Supervise and support Operators and Team Leaders within the team.
• Manage attendance, timekeeping and basic performance issues.
• Ensure operators are trained and capable in their roles.

Leadership, standards and continuous improvement

• Support and direct Team Leaders.
• Maintain standards of behaviour, safety and performance.
• Ensure adherence to standard work and processes.
• Identify recurring issues and highlight them to Process Engineering.
• Ensure improvements and changes are followed on shift.
• Reinforce a culture of problem identification and resolution.

Key principles of the role

• Own the shift outcome, not just the shift activity.
• Make decisions in real time to protect flow.
• Resolve issues at the lowest appropriate level.
• Maintain visibility and control throughout the shift.

Measures of success

• Shift output against plan is consistently achieved.
• Disruption is minimised and issues are contained effectively.
• Communication between shifts is clear and consistent.
• Escalation to the Factory Manager is reduced.
• Standards and discipline are consistent across the shift.
• Company pension through a salary exchange scheme
• 25 days annual leave plus bank holidays
• Employee Assistance Programme
• Special recognition/birthday day off
• Life assurance
• Cycle to work scheme
• Employee discounts with well known retailers

We’re an equal opportunity employer. We are committed to building a diverse team and inclusive culture. If you require assistance due to a disability, please contact .

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