Ships Agent

Ships Agent / Logistics Coordinator

Maritime, Logistics & Shipping Sector

Ellesmere Port

£28,000 - £30,000 (flexible depending on experience) + Bonus

Monday - Friday, Days

An exciting opportunity has arisen for a Ships Agent / Logistics Coordinator to join a busy and established maritime operation based in the Humber region.

This is a varied, operational role where no two days are the same. The successful candidate will play a key part in coordinating vessel port calls from initial planning through to departure, working closely with vessel Masters, ship owners, charterers, port authorities, suppliers and internal operational teams.

The position would suit someone with previous experience within Ships Agency, port operations, marine operations or logistics coordination who is looking to further develop their career within the maritime and shipping sector.

Key Benefits

• Salary £28,000 - £30,000 per annum (dependent on experience)
• 1-in-4 weekend on call rota with a £75 allowance per shift (£150 for a full weekend) - work remotely
• £75 allowance per Bank Holiday plus a day off in lieu
• 27 days holiday plus bank holidays
• 10% employer pension contribution
• Healthcare cash plan
• Critical illness cover
• Employee assistance programme for wellbeing support
• Salary sacrifice car scheme
• Cycle2Work scheme
• Life assurance
• Travel insurance included

The Candidate

• Previous experience within Ships Agency, port operations, marine operations, shipping or logistics coordination.
• Experience within a ship agency environment would be highly advantageous.
• A good understanding of port operations, shipping documentation and vessel movements.
• Strong organisational skills with excellent attention to detail.
• The ability to manage multiple priorities within a fast-paced operational environment.
• Excellent communication and interpersonal skills.
• Confidence dealing with vessel Masters, customers, suppliers and external stakeholders.
• A proactive and practical approach to problem solving.
• The ability to remain calm when dealing with changing vessel schedules or unexpected operational issues.
• Strong IT skills, including Microsoft Office.
• Experience with systems such as SAP Ariba or Unify would be advantageous but is not essential.
• Flexibility to work outside standard hours when required.

Duties and Responsibilities

• Coordinating vessel port calls from arrival through to departure.
• Arranging port services including pilotage, towage, linesmen and other vessel requirements.
• Liaising directly with vessel Masters, officers, crews, owners, charterers and operators.
• Coordinating crew changes, transport, accommodation, stores, medical requirements, water and waste services.
• Attending vessels across the Humber Port area and providing on-site operational support.
• Preparing, processing and maintaining vessel and port documentation.
• Collecting and presenting ship's papers and maintaining accurate operational records.
• Preparing port call cost estimates and customer quotations.
• Supporting invoicing and maintaining accurate financial and voyage records.
• Liaising with terminals, suppliers, customers and port authorities.
• Keeping customers and stakeholders updated throughout each vessel call.
• Responding to operational issues and vessel requests in a calm and professional manner.
• Supporting voyage-related administration, scanning, emailing and client communication.
• Ensuring vessel calls are completed safely, efficiently and in line with relevant operational requirements.

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