Cargo Clerical Agent-UK

Manchester Source: WhatJobs

See advert for pay

Overview

Swissport Clerical Agent

Swissport Cargo based at Manchester Airport Pinfold Lane M90 5YF are seeking enthusiastic and dedicated team members to join our dynamic Cargo Operations team. In this vital clerical role, you will support the smooth running of our cargo function by processing import and export shipments, customs clearances, managing invoicing and providing essential customer service to Swissport stakeholders. You will work closely with our warehouse operations to ensure flights and trucks are processed on time ensuring a varied and engaging workday.

Shifts will include days and nights and will incorporate weekends and bank holidays on a rota basis.

Join us and be part of a global leader in aviation services, where your contributions will make a real difference.

Responsibilities

Day to day you will be responsible for:

Acceptance of high value goods such as radioactive goods, live animals or dangerous cargo
Duties including but not limited to greeting clients and visitors, answering telephone queries and responding to emails
Comply with all relevant legislation as well as airport authority and carrier security requirements
Comply with Swissport Standard Operating Procedures (SOP’s)
Additional warehouse duties as required
Basic Customs Clearance Process
Invoicing
Processing import and export trucks and flights to specific deadlines

Qualifications

To be successful in this role you will need to be or have:

Have the ability to get to the World Freight Terminal by 07:00 and 19:00
In possession of at least three GCSE’s or equivalent
Flexible to work a variety of shifts (days, evening, nights, weekends, and public holidays)
Ability to speak and understand the English language
Excellent communication skills (written and verbal)
Must be IT literate and able to learn airline specific computer systems
Ability to follow processes and procedures and apply flexible approach when required
Able to demonstrate good customer service
Commitment to continuous improvement
Self motivated and able to work independently
Previous experience working in an aviation environment is desired
Have good organisational skills and demonstrate excellent attention to detail