Service Team Leader

Preston Source: WhatJobs

See advert for pay

Bowker Motor Group is recruiting a full-time Service Team Leader for their BMW & MINI Centre on Preston Docklands.

The Role:

This busy role will suit an enthusiastic individual with previous experience within a service department. You must have a positive attitude and willingness to work as part of an effective team as well as being a good communicator to meet and exceed high customer expectations and service levels.

Reporting directly to the Service Manager, the ideal candidate will have good organisational and people management skills as well as having a ‘hands on’ approach. You must also have the ability to motivate and train staff whilst meeting targets and deadlines.

Main responsibilities will include:

Supporting the Service Advisor team and Service Manager
General administration duties
Liaising with the manufacturer
Communication with customers and Workshop Controllers

Skills & Experience:

A passion for delivering the highest level of customer service
Self-motivated
A mature, friendly and approachable manner
Excellent interpersonal and organisational skills
An effective communicator
Well-presented and personable
The ability to multitask and work under pressure
IT literacy

Previous experience in a similar role is essential.

Working hours are full time, Monday to Friday, 8.00am - 5.30pm with an unpaid lunch break of 60 minutes, and Saturday, 8.30am to 12.30pm, on a rota basis.

The Benefits

As you will be working within a highly successful and award-winning BMW & MINI Centre, the position offers many benefits:

Extremely competitive salary and bonus structure
25 days holiday (plus bank holidays)
Additional day’s holiday on your birthday
Discount retail shopping platform
Preferential family rates
Company pension scheme
Death in Service policy
Work wear supplied
Cycle to work scheme
Training, coaching, and development funded
Incentives and rewards
Free tickets to local and national events
Staff social events
On site car parking

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