Air Freight Coordinator

Due to increased global growth, we are seeking for an Air Freight Coordinator to be part of our Air Freight team with our London Heathrow Office based in Slough of ALPI UK Ltd.

You will coordinate Air Freight activities for Alpi UK.

Office Hours: Monday – Friday, 8.30am – 5.30pm – (inclusive of one-hour unpaid lunch). This role is office based.

Salary Range: £26,500 - £30,000 per annum (dependent upon experience)

Key Roles and Responsibilities

• The ability to co-ordinate with network partners, UK clients and/or internal teams to arrange a booking to be shipped from origin to destination country, maintaining clear and effective communication at all times
• Ensuring all shipments adhere to international trade regulations, customs procedures, and control laws
• Basic understanding of INCOTERMS and the risk and liabilities of each term
• To quote shipments prior to movement and applying agree rates where necessary
• Building relationships with Airlines for cargo bookings and rate negotiations
• To liaise with partners to reach out for quotes and rates
• Familiarity with various export documents and their purpose
• Ensure all air jobs are completed correctly and in a timely manner
• Ensure all customs declaration tasks are completed correctly and in a timely manner
• Has the ability to follow instruction and produce Airway Bill pre-alerts, ensuring accuracy in preparation to avoid critical delays or penalties
• Monitoring the progress of shipments from origin to destination, providing updates to destination partners
• Understanding of HMRC Volumes 1 & 3 of the UK trade Tariff
• Report immediately to the line manager any amendments to customs declarations
• Ensure the operational system is always used correctly
• Assist other department as and when required by the company
• Provide support and holiday coverage for the local staff when required
• Maintain regular communications with the network and sales team
• Look and propose new efficiencies in customer workflow
• Liaise with HMRC and maintenance of customs procedures
• Ensure all reports are completed as per provided deadline
• Ensure the SOPs are followed completely and accurately
• Look and propose new efficiencies in customer work flow
• Ensure that all goods under Alpi’s deferment account are approved for delivery with accounts or line manager or an agreement must be place on SOP or quotes
• Passing invoices from suppliers and providers within 48 hours from receipt
• Ensure Insurance is charged correctly
• Ensure insurance claims are given to the claims department immediately
• Propose and report to Line Manager; strategies related to the Air products

Skills, Experience and Competencies

• Proven experience, gained ideally within the Freight Forwarding sector with a minimum of 3 years experience
• Knowledge and experience of Import and/or Export multimodal business
• Knowledge/skills required for Air Freight sales and products
• Demonstrate quality communication skills along with good presentation skills
• Proficient with Microsoft packages especially Ms Excel and general PC knowledge
• Good understanding of logistics processes and procedures
• Must be able to prioritise and organise own workload with attention to detail
• Able to work independently and as part of a team
• Must be flexible with their working hours

Benefits that support you

Working at ALPI UK comes with a range of benefits designed to support your wellbeing, financial future and life outside of work, including:

• 20 days' annual leave plus bank holidays
• Loyalty holiday scheme, awarding 1 additional day's annual leave for each completed year of service, up to a maximum of 5 additional days
• Milestone Day, an additional paid day off to celebrate a meaningful personal occasion of your choice
• Enhanced pension contributions, increasing to a 9% employer contribution after 1 year's service
• Free annual pension and investment review with our independent financial adviser
• Death in Service benefit equivalent to 3 times your annual salary after 6 months' service
• Private Medical Insurance after 1 year's service (subject to application and scheme eligibility)
• Employee Assistance Programme (EAP) for you and eligible family members
• Access to our employee discounts and benefits platform

About Us

ALPI UK is part of the Albini & Pitigliani Group, an international freight forwarding and logistics organisation with a history spanning more than 80 years. Established in Italy, the Group has grown into a global network providing logistics and supply chain solutions across international markets.

With locations across Essex, Manchester, Tamworth, Heathrow and Scotland, ALPI UK combines the strength and stability of a global business with the personal approach of a local team. We are proud to support customers across a wide range of industries through our expertise in freight forwarding, customs, warehousing and supply chain management. Our success is built on the knowledge, commitment and expertise of our people. We foster a professional and collaborative working environment where individuals are empowered to take ownership, build strong relationships and deliver with confidence.

Everything we do is guided by our 'With C.A.R.E.' values:

• Commitment
• Accountability
• Relationships
• Expertise

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