Service Advisor (Car Dealership)

The Role:

Silcom Recruitment is delighted to be recruiting on behalf of an established motor trade dealership group, with a new and used site based around the outskirts of Slough. Our client is keen to add an experienced Service Advisor to their growing team on a full time permanent basis, you will be responsible for the following:

Duties will include:

• To meet & greet your customers, & clarify their service, MOT and/or repair requirements.
• To manage your customers effectively throughout the day, maintaining regular contact and offer excellent, personalised levels of service.
• To up-sell products & service plans, handle objections and record sales activity.
• To raise invoices for work done & meet the customers' time deadlines for collection of their vehicles.

Experience Required:

• You will currently be working within a similar position, with ideally a minimum of 2 years’ main dealer experience.
• Prior experience in a customer service based role.
• Motor trade experience is essential.
• Kerridge system experience desired.
• Excellent communication skills.
• Team player with a flexible attitude; is willing to ensure customer satisfaction
• You need to hold a full driving licence.

The Package:

£25-£28,000 Basic Salary.OTE £30,000+.Monday to Friday – 8:00am – 6:00pm with an hour lunch. Saturday 8:30am – 1:00pm (1 in 3)

If you believe you have the necessary knowledge, experience and enthusiasm to succeed in this position, then we would like to hear from you.

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