Office Administrator - Intracat

Intracat is an established and successful commercial catering equipment design and supply business with a key client list including some of the best-known restaurant names on the High Street.

We have an opening within the team at our offices in Sawston Cambridge, for an Office Administrator.

The role is centred around a customer focused administration function, including …

• Acting as one of the initial points of contact with clients, both via telephone and email.
• Arranging and managing after-sales service attendances.
• Assisting in our client pre-sales administration processes.
• Processing call data, providing quotations where necessary, placing related supplier orders, raising sales
• invoices and health & safety related information where applicable.
• Maintaining client records and databases.

Personal skills required

Experience in a similar role would be helpful however applications will be considered from those at an early stage of their career who demonstrate the required basic skill set and attitude, as full training will be provided.

Key attributes for the successful applicant will be ….

• The ability to process incoming enquiries in a timely manner.
• Good communication skills allied to a clear and logical mind-set.
• A pro-active, customer orientated and focused approach with a “can do” attitude.
• A good team player but someone also comfortable and good at working under their own initiative.
• A reasonable level of competence with standard IT software packages such as MS Word and Excel.

Additional information

The successful candidate will be part of a small team responsible for the efficient operation of our office administration system.

• Competitive salary based on job experience.
• Ample free on-site parking at our modern offices.
• Working hours Monday-Friday, 9am-5pm with some out-of-hours phone cover on rota
• This is a full-time and permanent position.

The closing date for this job offer is on 30/10/2026

West Suffolk College is an ambitious vocational and academic College, with a stunning main campus set in the heart of Bury St Edmunds. We are committed to providing outstanding education to all our students.

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