Service Team Lead: Lead & Elevate Customer Care

Maidstone Source: WhatJobs
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RGB Network in Rainham is seeking a Service Team Lead to manage daily service operations from the Maidstone office, guiding the team, resolving issues and maintaining strong client relationships. This hands-on leadership role combines people management with practical problem-solving to deliver excellent service.

You’ll oversee workflows, monitor SLAs and KPIs, allocate engineers, log jobs accurately and ensure staff development, while upholding high service standards in a busy environment.

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Full job description from WhatJobs. Apply for this role →

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