IT Service Desk Analyst - Onsite with Weekend Rotations

Doncaster Source: WhatJobs
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DFS Group is seeking an IT Service Desk Analyst to be the first point of contact for technical support across the business. This office-based role in Doncaster operates 8 am–6 pm, Monday to Friday, with occasional weekend shifts.

You will resolve issues with a people-first approach, ensuring colleagues stay connected and productive. Responsibilities include logging calls, handling hardware/software issues, and escalating complex problems while collaborating with specialist teams.

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