IT Support Analyst: First‑Line Tech Support & Growth

Greggs plc is hiring an IT Support Analyst in Newcastle upon Tyne. This full-time role (35 hours per week) focuses on delivering first-line IT support to colleagues, triaging requests, and ensuring smooth operation of the business systems on site.

You will handle calls, perform initial fixes when possible, escalate when needed, and grow into higher technical areas over time. The role emphasizes teamwork, communication, and a supportive culture.

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