SPAR Leeds Road - Retail & Post Office Assistant

Contract Type: Permanent / Part Time Hours of work: 8 hours per week (14:00PM-22:00PM)

About the Role

As a Post Office Retail Assistant, you’ll be at the heart of providing fantastic service to our customers. Working in our SPAR store, you’ll deliver both everyday retail services and a wide range of Post Office transactions. You’ll work with a friendly, supportive team, helping the store run smoothly while ensuring every customer has a positive experience.

What You’ll Be Doing

• Delivering excellent customer service across both retail and Post Office counters.
• Processing Post Office transactions such as postage, parcels, bill payments, banking services, and other available products.
• Operating the till, handling cash securely, and reconciling transactions accurately
• Managing stock levels, replenishing shelves, and controlling waste.
• Maintaining store and Post Office security in line with company procedures.
• Providing advice and guidance to customers on Post Office products and services.
• Working collaboratively with colleagues to ensure smooth day-to-day operations.

A Few Things About You

We’re looking for people who are reliable, approachable, and enthusiastic about customer service. You should also be:

• Friendly and welcoming, making every customer feel valued.
• Hardworking and motivated with a positive attitude.
• Flexible and adaptable in a busy retail and Post Office environment.
• Responsible and trustworthy, especially when handling cash and regulated services.
• A good communicator with excellent attention to detail and numeracy skills.
• A team player, happy to support colleagues and contribute to a positive working environment.
• Previous experience in customer service, retail, or cash handling is desirable but full training will be provided.
• Employment in this role is subject to successfully obtaining a P250 Post Office security clearance.

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