Hybrid Customer Care Specialist: Inbound & Upsell

Hampers.com is seeking a Customer Care Advisor to deliver exceptional support across phone, email, live chat and social media. You will handle orders, respond to queries, and upsell where appropriate, while maintaining brand standards and ensuring timely updates to customers.

The role features a hybrid work arrangement with in-office presence three days a week, supporting both customers and colleagues across channels. Strong communication and empathy are essential for success.

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